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Rights and modalities of returns
The buyer can have up to 15 days after delivery to return to the seller, at the buyer's expenses, in its original packaging, for an exchange or a refund. During this period, the guarantee of sending back is total: no justification will be asked. Therefore, no replacement or return will be accepted for goods which dates have expired. This guarantee is not available for perishable goods. Packaging must absolutely be sent to the following address:
Passionnément Terroir
Parc Delta
Route d'Arles
RN 113 - 30230
BOUILLARGUES – FRANCE
The customer must also send with the packaging a copy of the invoice on which he will have encircled the returned products.
The refund will be made within 15 days after reception of the goods.
If this procedure is not respected, our service can meet complications to record your package, even be in inability to identify it and to reimburse you. The service of returns has the right to refuse any package not answering these criteria.
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